![]() ![]() ![]() Is your team always on the go? With Aircall you can make and receive calls via our mobile app and have every interaction logged in Freshdesk. inbound answered, missed call, voicemail, etc.), admins can select the status of the ticket created in Freshdesk: open, pending, resolved, or closed. Monitor the official status pages of all your vendors, SaaS. Status Page Dashboard IT Teams Features Pricing. Our team is working closely with this provider to. Enjoy dozens of valuable, time-saving and innovative built-in integrations with. Our cloud-based call center software offers unparalleled productivity features and detailed analytics of all your phone operations from a single intuitive interface. All call comments captured in Aircall are also logged, along with a link to the call recording.įor each call outcome (e.g. On occasion my team did experience technical difficulties when using aircall: inability to hear callers and calls not logging as they should. Aircall outages - One of our carriers is experiencing inbound call drops issue in UK. To get started with setting up your very own fully virtual call center, book a demo with Aircall. Calls are automatically logged as a Call Ticket in Freshdesk along with key details about the call, including whether it was inbound or outbound, answered or missed, and the name of the Aircall line that was used. Reps save time on every call by getting rid of manual data entry. There's no need to spend time searching for the right record. Link directly to the caller’s Contact page. At a glance, you’ll see the caller’s name and customer status. Aircall, the connected business phone, today announced it has passed 100 million in Annual Recurring Revenue (ARR), reaching the exclusive centaur status. With Aircall’s Insight Cards, caller details appear on the screen as soon as the phone rings. ![]()
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